• 0304-8882296

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• me@arfatcv.com

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• Lahore Punjab

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Previous Employment

Elegant Professional & Management Development Training, Dubai 2019 - 2023

Main Activities

 Planning lessons and activities that facilitate students' acquisition of basic and advanced computer skills.
 Instructing in a manner that develops students' confidence in their abilities.
 Observing and managing classroom dynamics.
 Invigilating and grading projects, quizzes, and examinations.
 Tracking and communicating students' advancement throughout the course.
 Ensuring that the computer laboratory remains free from food and drink at all times.
 Downloading important software updates and maintaining hardware.
 Attending parent-teacher and faculty conferences.

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Falcon Education (Pvt) Ltd. 2017 - 2019

Main Activities

 Computer networks - installing, configuring and maintaining computers in large organisations
 Desktop support - providing direct user assistance
 Contract hardware maintenance - working for a business with contracts to maintain and repair computer hardware
 Provide orientation to new users of existing technology
 Train staff about potential uses of existing technology
 Managed hosting providers - ensuring clients websites and applications stay up and running and offering technical support.
 Provide individual training and support on request

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Haseeb Waqas Group of Companies 2012 - 2014

Main Activities

 Keep computer systems running smoothly and ensure users get the maximum benefit from them
 Install and configure computer hardware operating systems and applications
 Monitor and maintain computer systems and networks
 Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
 Troubleshoot system and network problems, diagnosing and solving hardware or software faults
 Replace parts as required
 Provide support, including procedural documentation and relevant reports
 Follow diagrams and written instructions to repair a fault or set up a system
 Set up new users' accounts and profiles and deal with password issues
 Respond within agreed time limits to call-outs
 Work continuously on a task until completion (or referral to third parties, if appropriate)
 Prioritise and manage many open cases at one time
 Rapidly establish a good working relationship with customers and other professionals, such as software developers
 Test and evaluate new technology
 Conduct electrical safety checks on computer equipment.
 support the roll-out of new applications

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Guardian International 2009 - 2012

Main Activities

 Troubleshoot hardware, software and network operating system
 Be familiar with all hardware and software
 Be familiar with network operating system
 Provide orientation to new users of existing technology
 Train staff about potential uses of existing technology
 Train staff about new and potential use
 Provide individual training and support on request
 Provide recommendations about accessing information and support
 Maintain current and accurate inventory of technology hardware, software and resources

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Pakistan Anti TB Association 2005 - 2008

Main Activities

 Troubleshoot all technology issues
 Maintain log and/or list of required repairs and maintenance
 Make recommendations about purchase of technology resources
 Research current and potential resources and services
 Provide network access to all staff and students
 Install work stations
 Connect and set up hardware
 Load all required software
 Provide network accounts and passwords as required
 Monitor security of all technology
 Install and maintain Foolproof and passwords
 Input and maintain IP addresses
 Advise staff of security breach and/or change in password or security status
 Ensure installation of lock out programs
 Identify and prepare hardware for disposal when appropriate
 Ensure hardware is stripped and secured before disposal

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Tech Source 2004 - 2005

Main Activities

 Computer networks - installing, configuring and maintaining computers in large organisations
 Desktop support - providing direct user assistance
 Contract hardware maintenance - working for a business with contracts to maintain and repair computer hardware
 Provide orientation to new users of existing technology
 Train staff about potential uses of existing technology
 Managed hosting providers - ensuring clients websites and applications stay up and running and offering technical support.
 Provide individual training and support on request

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Professional Skills

 Computer hardware and software systems and programs
 Computer networks, network administration and network installation
 Computer troubleshooting
 Computer viruses and security
 E-mail and internet programs
 YouTube Video Making
 Drone & Camera Video Graphy
 Professional Still Photography
 Video Editing & Mixing All Kind

Education

GRADUATION

INTERMEDIATE

MATRICULATION

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Profesional Education

DCA (Diploma Computer Application)

DCHE (Diploma Computer Hardware Engineering)

CCNA Training

Conversational English

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